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Orange Bowl tickets

TeamTix

Help/FAQs

Help Categories

1. About TeamTix
2. Game Related Details
3. Buying TeamTix
4. Bidding on TeamTix
5. Selling TeamTix
6. Withdrawals
7. My Account
8. Marketplace Rules
9. Ticket Fulfillment


1. About TeamTix

What are TeamTix, and how are they different than tickets?

What happens if my team DOES NOT qualify to play in the game?

What happens if my team DOES qualify to play in the game?

Where do I find additional support or customer service?

How are TeamTix prices set?

2. Game Related Details

When is the Capital One Orange Bowl Game?

What is the face value price of Capital One Orange Bowl Game tickets?

When are qualifying teams determined?

Where can I purchase parking?

How do I purchase handicap accessible tickets?

3. Buying TeamTix

How do I purchase TeamTix?

What is the difference between buying and bidding?

Is my payment method charged immediately for purchasing TeamTix?

What happens if my team DOES NOT qualify to play in the game?

What happens if my team DOES qualify to play in the game?

What are you buying when you purchase TeamTix?

How do I know what TeamTix to purchase?

What is the maximum quantity of TeamTix I can purchase for the Capital One Orange Bowl Game?

How are orders matched in the system?

I received a receipt via email, listing the TeamTix as separate orders. Will my seats be together?

What are the transaction fees in the TeamTix Marketplace?

What happens if my order fails?

What happens if I have a pending charge, but did not receive a confirmation email?

4. Bidding on TeamTix

What is a bid and how is it different than buying TeamTix?

Is my payment method charged at the time I place a bid?

What happens if my bid fails to match an offer-to-sell?

What happens to my bid if the market closes?

What is the minimum bid I can make?

How do I increase my bid?

Where do I find my current active bids within my Account?

What is the Wallet?

What is the withdrawal processing period?

5. Selling TeamTix

Who can sell TeamTix?

What if I am unable to sell my TeamTix prior to the Marketplace closing?

Can I sell my TeamTix in other markets?

How do I place an offer-to-sell?

How do I Modify or Cancel an offer-to-sell?

How do I check the status of my offer-to-sell?

How am I reimbursed once I sell my TeamTix?

How am I notified when I sell a TeamTix?

6. Withdrawals

How do I withdraw money from my wallet?

How long does it take for me to receive my check?

How do I receive my withdrawal money?

7. My Account

What should I do if I forgot my username or password?

How do I change the email address associated with my TeamTix account?

How do I change the password associated with my TeamTix account?

I submitted my request to reset my password. Why haven't I received an email with my new temporary password?

8. Marketplace Rules

Market rules for NCAA individuals with responsibilities within or over the athletics department:

What is the maximum quantity of TeamTix I can purchase for the Capital One Orange Bowl Game?

What are the transaction fees in TeamTix Marketplace?

How many tickets/TeamTix are there in the market?

9. Ticket Fulfillment

When does the TeamTix Marketplace close?

Now that my team has qualified, when can I purchase my face value tickets?

In the event my team qualifies, how will I receive my ticket(s)?

How and when will tickets be fulfilled?

How do I purchase my ticket once the market has closed?

What if I don't receive an e-mail even if my selected team has qualified to play in the game?

Will my seats be located next to one another?

What is the face value price of Capital One Orange Bowl Game tickets?

In the event my team qualifies, where will my seats be located?

What is the total amount that I pay?